To achieve true financial success and optimal patient satisfaction levels, hospitals must improve patient engagement across the board by balancing the human element with lead-edge technology. In today’s digital-first world, that means supporting the ability for your patients to use their mobile devices to facilitate their medical care and take a more active role in the process.
With VestaPay’s Mobile Patient Engagement (MPE) solution, you patients will be able to receive appointment reminders, perform the complete registration process, acknowledge the total cost of their care, and manage 100% of the known and unknown patient liability at the point of service, straight from their medical device. The end result? Greater efficiency, reduced costs, greater hospital revenue, and happier patients.
The Benefits of VestaPay’s MPE Solution:
1. Patient empowerment, with your patients taking an active role in the entire registration process.
2. Enhanced staff optimization. Relieve registration responsibilities from staff so they can address other more pressing issues within the hospital.
3. Secure all information to allow for correct billing of insurance and reduce the amount of denials.
4. Secure 100% of the known and unknown patient liability at time of service, avoiding the potentially awkward discussion between staff and patient in addressing the patient responsibility.
5. Working with a world-class team that is laser-focused on helping your hospital enhance patient satisfaction and significantly improve financial performance.