Aside from patients transported by ambulance, ED providers rarely have any foreknowledge of a patient’s condition before they arrive to the ED. With VestaPay’s Mobile-Enabled Pre-Arrival Triage solution for ED patients, your clinical staff will have a preliminary indication as to the the conditions that are bringing patients to your ED.
How does the VestaPay Pre-Arrival ED Triage Solution Work?
VestaPay provides a simple, chatbot-based function that will enable the patient to identify, at a high level, what conditions are occurring. While clearly the information indicated is likely to be rudimentary, it is still more information than is available today. This solution offers your hospital’s ED staff “the opportunity” to evolve the classifications of complaints to maximize usefulness.